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Top five questions

1. How do I download PDF documents to my computer?
2. I don't live in New York City, but I earn income there. Am I subject to New York City income tax?
3. What are the personal income tax rates for New York City?
4. Do I have to pay New York State taxes on my pension?
5. What is a resale certificate and who can use one?

Customer service

Customer service representatives are available to assist you Monday through Friday during normal business hours.

Self-help services are available 24/7. We are closed on legal holidays.

• Interpretation services 
• Assistance for the hearing impaired 
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To discuss your account-specific information, you will need a copy of your most recently filed tax return at hand when you call.

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